11 hacks to increase productivity at your agency

Tom Avery shares 11 fast methods to increase productivity in your agency. How many are you able to test off your record? 

Over the previous yr and a half, many people have had to be taught and grasp new applied sciences. These new instruments generally is a double-edged sword, with some providing up time financial savings and productivity will increase and others creating extra issues than they’re value. Knowing how to consider a brand new resolution and hunt down new expertise to improve your enterprise is what units probably the most tech-savvy brokers other than the pack.
Related: ‘Tech’ it up a notch
At our current BenefitsPRO Broker Expo 2021 in San Diego, Tom Avery of Signal Sync walked brokers by what to search for, and keep away from, when looking for a brand new tech resolution, how to set lifelike and achievable operational objectives, and insights into coming tech tendencies. He additionally provided up 11 fast and simple “hacks” that brokers can use to save time and increase productivity. How many of those are you utilizing throughout your day?
Hack 1: Ctrl+refresh
“This is wonderful for people to increase productivity,” Avery stated. “The control-refresh hack is often used when a web site is malfunctioning. You could name your assist desk and so they say you want to clear your cookies. You hit the management and refresh circle, and as an alternative of it taking 4 to 5 steps to get to your cookies, this will all be carried out in a single step.”
Hack 2: Emjoi keyboard
Think there’s no place for emojis in skilled communication? Time to ditch that considering. “Personal is in,” says Avery, “and our clients really get pleasure from it.” Emoji keyboard is a Chrome extension that enables brokers to rapidly and simply add just a little further contact to their emails.
Hack 3: Duplicate tab
“Right-click tab plus duplicate,” says Avery. “It duplicates your present browser in a brand new tab and permits you to do new exercise within the new tab with out shedding the present exercise.” Ever engaged on filling out a multi-page type and want to reference again to information entered on a earlier web page? Here’s how to simply do it with out risking the lack of the whole lot you’ve carried out to this point.
Hack 4: Password supervisor
A great system for managing passwords is a should in any enterprise at the moment. For groups working with shared methods and passwords, a password supervisor extension not solely retains information safer however generally is a actual time saver. “Let’s say you’ve gotten 10 individuals working for you and so they want to search for some information,” Avery posited. “They get prompted for a brand new password and so they replace it. When the particular person updates the password, any time the opposite 9 staff members need to get on that very same web site, they autofill it in with the up to date password.”
Hack 5: Grammarly
This is an incredible productivity acquire for people and likewise helps with your professionalism,” Avery stated, noting that it goes past a typical spell test to embrace grammar, as nicely. (Editor’s–and Grammarly consumer’s–phrase of warning: Grammarly can get issues mistaken. If a suggestion doesn’t look proper, belief your intestine. Or get a second opinion.)
Hack 6: Loom
Here’s one you may not be conversant in: a video creation service. “I’m not suggesting that everybody goes to be snug with turning on a digital camera and waving ‘hello’ to your purchasers, however now we have a tough time getting facetime with our purchasers. Why not attempt it?” Brokers may save time by creating how-to movies in response to purchasers’ mostly requested questions.
Hack 7: Dual laptop displays
“I nearly didn’t even put this in my presentation,” Avery stated, however anybody whose desk setup contains a number of displays understands the distinction it makes. “I put it in right here as a result of it’s such an enormous productivity acquire that even when one or two of you aren’t utilizing it, it’s well worth the time to point out it.”
Hack 8: Calendly
Avery can also be a giant fan of Calendly, an appointment-setting service. Once once more, it improves productivity by eliminating some repeatable features. “It can autoschedule in-person and Zoom calls,” he says. “It may test your schedule to stop rebookings.”
Hack 9: HubSpot
Having a go-to gross sales and advertising platform needs to be a no brainer for any dealer wanting to improve productivity, and there are numerous on the market apart from HubSpot. “If you’re utilizing them and completely happy, that’s nice, however HubSpot will assist with contact administration, retailer data, do e-mail advertising and combine with e-mail,” Avery stated.
Hack 10: Advocacy/HelpDesk
“This one is extra of a technique,” Avery stated. The concept is to arrange a generic e-mail handle, one thing like “[email protected]” that, when purchasers e-mail it, will robotically open up a helpdesk ticket inside your agency. “Yes, I’m suggesting you automate a few of the customer support features inside your agency. Why not take these routine duties and use automation?”
Hack 11: Social by Zoho
Maybe you’re an ace at social media advertising, or perhaps you realize you need to be doing it however haven’t gotten the ball rolling but. Either means, a service like Social generally is a actual time-saver. Rather than logging in individually to Facebook, (*11*), LinkedIn, and many others., to share a submit, plenty of choices can be found that can be utilized to publish to a number of websites at as soon as and even pre-schedule posts.
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