Why social CX is now a superpower for a brand
Almost 50% of social media customers use social networks to analysis merchandise and servicesBy Piyali Chatterjee KonarThe pandemic has amplified the function of on-line communication in everybody’s life, particularly social…
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Social customer experience is now a superpower for a brand
The pandemic has amplified the position of on-line communication in everybody’s life, particularly social media. 68% of the contributors within the 2021 Customer Xperience (CX) Outlook survey by Hansa Research…
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