Grace Hamilton, popularly generally known as dancehall artiste Spice, shared recommendations on upping social media marketing on the Flow Business/BTC Business INKOWVATION Conference on Friday, June 16.
KNOWN as Spice within the leisure trade, Grace Hamilton shed her raunchy and express dancehall artiste persona on the Flow Business/BTC Business INKNOWVATION Conference on June 16, introducing herself as a businesswoman as she shared on the subject ‘Small enterprise, huge affect — leveraging social media marketing for small enterprise development’.
While noting that her enterprise pursuits have included an eatery in Portmore, St Catherine, known as Hot & Spicy Restaurant; Spicy Sensational Salon; and Spicy Couture shops positioned in Mall Plaza, May Pen, Mandeville, and Montego Bay, Hamilton additionally identified that she needed to change her enterprise mannequin at the start of the novel coronavirus pandemic in 2020.
“When COVID got here and I realised that every thing was going surfing — boutiques and stuff — I made a decision to go surfing and adjusted my enterprise to Graci Noir. So, I’ve been doing this a very long time; I’m not new to this,” she outlined.
Pointing out that technological developments have modified how individuals work together, together with how they do enterprise, the businesswoman is satisfied that “the digital world is clearly the place the long run lies” and capitalising on social media is only one approach of upping enterprise competitiveness and visibility.
“Social media markets will let you tailor your [marketing] efforts to particular demographics and pursuits [so as] to affect behaviours,” Hamilton mentioned, including that utilizing numerous social media platforms to market services and products can redound to a rise in return on funding.0
Staying on matter with digital marketing earlier than narrowing her deal with social media marketing, she defined that companies may use online-based instruments to achieve their goal market — affiliate marketing, social engine optimisation (web optimization), e-mail marketing, textual content message marketing, and social media marketing.
Moreover, Hamilton advised her viewers that digital marketing is greater than placing an outfit or hair product on a web site. Instead, she inspired small enterprise house owners to create instructional supplies corresponding to blogs, webinars and podcasts to interact potential prospects and purchasers.
She additionally really useful giveaways.
“Since our matter at the moment is ‘Small enterprise, huge affect’, our predominant purpose is to leverage social media marketing for small enterprise development. I’m going to maintain our focus there. The first rule of marketing for me is focus in your viewers,” Hamilton mentioned, highlighting that this nugget was the primary of a number of she would share in her presentation.
Understanding who one’s goal market is will likely be crucial to understanding what social media platform is finest to achieve that market and promote items and providers.
“It’s additionally necessary to create a purchaser persona,” she acknowledged, including, “A purchaser persona is a semi-fictional illustration of an organization’s ideally suited buyer.”
That purchaser persona embrace’s the potential buyer’s age, persona, gender, marital standing, amongst different particulars. Again, Hamilton elaborated that having such info will likely be necessary in figuring out how you can attain prospects via social media.
“You have to recollect which you can have probably the most aesthetically interesting on-line retailer, with simple navigation and the highest-quality merchandise, backed by top-notch customer support and a high-pocket finances when it comes on to marketing — however none of this issues in the event you’re not reaching and fascinating the best viewers in your model.”
Another nugget she shared was that social media can drive site visitors to a enterprise’s web site. This may be performed by posting the web site hyperlink on a social media platform. Referring to Instagram, Hamilton reminded enterprise house owners with a number of ventures to make use of the Linktree choice to drive site visitors to the totally different web sites.
Moving on to promoting on social media, Hamilton listed the three differing types: paid, natural and earned. Earned promoting consists of feedback, shares, likes and referrals
“One factor I like about social media marketing is the simple entry of getting every thing at your fingertips — the truth that you may reply to feedback from potential patrons, reply public questions and considerations out of your viewers, and speak privately via DM. This kind of interplay at your fingertips helps to humanise your model,” Hamilton revealed.
She additionally inspired using different digital media instruments corresponding to Canva, Adobe, Hootsuite, and Google analytics to reinforce the social media expertise. On this be aware she highlighted the dashboard as her favorite device on social media, which dissects the attain of social media posts into age teams, international locations and cities, amongst different demographic markers.
The businesswoman additionally defined boosting posts, hashtags, and monitoring influencer entrepreneurs to make sure social media marketing targets are being met. With 4 million followers, Hamilton added that she herself has been an influencer for a number of manufacturers.
“Don’t be afraid to fail; losses are classes. You’re going to study from that lesson so don’t be afraid to fail…Believe in your companies. Consistency is vital. Use social media to leverage it. It is feasible; and when you consider in your individual companies, deal with that, and you utilize all the techniques to leverage it, it is going to be successful — I’m the dwelling proof of that ,” Hamilton asserted.
“Businesses preserve via tenacity, sacrifice, risk-taking and staying modern. Learn concerning the expertise, leverage it, and do not be afraid to stage up your small business and massive up unnuself,” she concluded.