Marketing automation platform Phonexa has claimed 19 first-place ranks throughout eight classes within the G2 Summer 2022 Reports, persevering with its reign of aggressive buyer satisfaction charges amongst customers from numerous industries and verticals.
The firm competed excessive within the affiliate internet marketing, outbound name monitoring, and inbound name monitoring classes. Its first-place ranks included:
Meets Requirements (x6 classes)
Likelihood to Recommend (x5 classes)
Ease of Admin (x2 classes)
Has the product been a good accomplice in doing enterprise? (x2 classes)
Affiliate Tracking (x1 class)
Commissions and Payouts (x1 class)
Affiliate Network (x1 class)
Customization (x1 class)
Phonexa moreover claimed 21 second-place ranks protecting the platform’s efficiency and reliability, high quality of assist, superior reporting capabilities, privateness, safety, compliance, and different areas of curiosity.
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“These rankings and unimaginable run of honors mirror the onerous work and reliable customer support expertise supplied by our 24/7 buyer success workforce,” mentioned Mohd Abbas, Vice President of Onboarding and Customer Success for Phonexa. “Our specialists method each buyer with a clear slate and the flexibleness to customise their touchpoints with Phonexa. That’s why we’ve achieved the exceptional belief of our shoppers and companions.”
The firm collected new badges that talk to its continued potential to resonate with Phonexa customers. Some of these new badges embody:
Momentum Leader (Inbound Call Tracking)
Best Support (Affiliate Marketing)
Users Most Likely to Recommend (Affiliate Marketing, (*19*) Call Tracking)
High Performer (Affiliate Marketing, Inbound Call Tracking, and (*19*) Call Tracking)
Best Estimated ROI ((*19*) Call Tracking)
Easiest to Do Business With (Affiliate Marketing)
Best Meets Requirements (Affiliate Marketing, Inbound Call Tracking, and (*19*) Call Tracking)
The G2 Summer 2022 Report additional attests to Phonexa’s potential to grasp and cater to companies of all sizes.
“As we proceed the large-scale enlargement of our enterprise throughout totally different verticals, these findings re-emphasize our dedication to staying true to all of our shoppers with out compromising the standard of our partnerships or service to them,” mentioned Phonexa CEO Lilit Davtyan. “We’re consistently creating and testing new applied sciences and options that serve the ache factors for all our prospects. That’s why these evaluations are so valued for everybody in our firm, particularly as we proceed to launch new merchandise and options.”
During the second quarter of this 12 months, Phonexa additionally launched HitMetrix, a consumer conduct recording and analytics software that helps customers optimize conversion charges and uncovers conduct knowledge analytics on web sites and touchdown pages.
Phonexa has taken this customer-first method additional with the latest appointment of Chelsey Reynolds as its Senior Director of Onboarding to guide the workforce in deploying new onboarding practices for a easy consumer transition into Phonexa.
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https://martechseries.com/sales-marketing/sales-enablement/unified-communications/g2-ranks-phonexa-no-1-a-total-of-19-times-across-8-categories-in-summer-2022-report/
